Monday, December 10, 2018

Today's Bronx News - 12/10/2018

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FreshDirect is losing customers over spate of service problems

Dec 09, 2018 05:33 pm

Six months ago, the pioneering online grocer moved from Long Island City to a larger warehouse in The Bronx, where it strung up nine miles of conveyor belts that were supposed to sort everything from cereal to steaks and get the stuff onto delivery trucks more efficiently. Instead, persistent technical glitches have turned the move into a disaster, botching food orders, straining relationships with suppliers and costing its longtime chief executive and co-founder, Jason Ackerman, his job in September.
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